Work Management

Work Management

NCR solutions leverages SAP’s work management system to support the efficient planning, resourcing and accounting for all utilities projects. Key facets include:

Scheduling. High level scheduling creates work management objects, such as orders, on an ad-hoc or pre-set schedule. Detailed scheduling in the order includes functions such as planning, establishing relationships in the order, and dispatching the work to individuals and/or work centers.

Planning/Design. Materials labor, services and tools can be planned in a flexible and detailed manner in the order object by identifying when, how and by whom each operation should take place. Designs from external packages can be incorporated in the work order or custom interfaced to the order as construction compatible units via the design packages.

Resource Management. Resources such as employees, machines and tools can be managed effectively. External services may be managed using pre-defined and itemized service master records.

Overall Asset Management. SAP helps track and manages the lifecycle of manufacturing assets, generation assets, transmission and distribution assets, fleet, facilities, infrastructure, IT Equipment and test equipment and tools. It automatically manages warranty information, license and permit renewals and maintenance schedules. It also tracks the location and movement of equipment.

Operational Reporting. Standard SAP reporting covers aspects such as technical object reports, work orders and notification reports, measurement reading reports, work management resource reports and preventative schedule reports. The plant maintenance information system covers aspects such as breakdown analysis, MTBF, MTBR, cost reporting, early warning as well as control and exception reports.

Estimating. Estimated material, labor, tools and services can be portrayed in the order or sets of orders. Estimated cost can be locked in after an order is released so that estimated versus actual costs may be monitored. Quotations for time and materials or fixed price sales can also be calculated.

Event Tracking. Events, such as planned and actual start dates or pre-defined stages, can be tracked. The system will deliver messages based on event statuses to the responsible business partner(s) inbox. Follow up actions can be defined for specific events, automatically triggering transactions or customized actions when a specific status is reached.

Canned Design Templates and Dependencies. SAP design templates can be set up for functional location hierarchies (representing for example, the layout of a plant), equipment structures, resource structures, work orders and work clearance documents, amongst others. These design templates can be used to copy and create actual operational objects, thereby driving standardized designs across an organization.

Emergency Situation Work. Work notifications and subsequent work orders can be designed for emergency situations with priorities dictating emergency time lines in the notifications. Customized workflows can be implemented to notify specific business partners via e-mail, pager or telephone in case of emergencies.

Time Entry. Time can be tracked by labor time, equipment time, and various technical details Input options include individual operation confirmation, collective entry, overall confirmation, individual entry via cross application timesheet, individual entry using web timesheet (CATW), and individual entry via web enabled individual time entry.

Equipment Identification. Individual pieces of equipment can be set up in the system using any number of identification fields as set up in the equipment master. Any one of these fields is searchable.

Managing and Tracking Cost by Equipment. Various reports are available to track the maintenance history and costs for each piece of equipment or for selected equipment. These reports are entirely customizable in terms of fields chosen and/or hidden including the layout of the fields.

Least Cost Driven. Long term and short term cost scenarios can be compared, utilizing different materials, labor rates, tools and services. After work is completed, the system can then compare the total cost per manufacturer, per technical object or technical structure amongst others, highlighting exceptional situations.

Engineering and Procedure Drawing Control. SAP manages documents with strict controls to regulate the process of change to these documents. The history of the change is recorded with complete details on who, when and what items applied. The documents could then be attached to equipment records.

Fleet Management. SAP maintains all attributes for fleet equipment, including basic identification, replacement, transport-relevant, and dimensional data. In addition, technical data such as engine information and fuel and lubricant specifications can be attached to each piece of equipment.